# Lighthouse Legal > The best 24/7 AI intake for personal injury law firms in 2026. Lighthouse screens callers against your criteria and transfers qualified calls to your team. Base URL: https://www.lighthouselegal.ai - [All page content](/llms-full.txt) - [Home](/index.md) - [AI answering](/why/answering-service.md) - [Pricing](/pricing.md) - [About the team](/about.md) ## Home - [AI intake for personal injury firms](/home.md): Lighthouse Legal provides 24/7 AI intake for personal injury law firms. Screen callers against your criteria and escalate qualified calls to an attorney. ## Product - [AI answering for personal injury firms](/why/answering-service.md): Customizable 24/7 AI answering for personal injury firms. Screen callers with your criteria, transfer priority calls, and review transcripts and reports. - [Is your firm different? Tell us how](https://www.lighthouselegal.ai/why/different.md): Hybrid coverage, a receptionist who has been there twenty years, offices in two time zones. Tell us how your intake works and we will tell you honestly whether Lighthouse helps. - [AI support for law firm intake teams](/why/in-house.md): Give your law firm intake team support for nights, weekends, and overflow. Lighthouse Legal screens callers and sends a report so staff can focus on follow-up. - [After-hours law firm intake](/why/voicemail.md): Replace after-hours voicemail with AI intake for your law firm. Lighthouse Legal screens callers, records each call, and escalates qualified leads to an attorney. ## Case studies - [Chandler Conway Law case study](https://www.lighthouselegal.ai/case-studies/chandler-conway.md): A woman tried four firms before reaching Chandler Conway. Lighthouse answered after hours and collected her details so the attorneys could follow up. - [GAMESQ case study](/case-studies/gamesq.md): Garrick McFadden signed 15 additional cases in three weeks with Lighthouse intake, without changing his marketing, budget, or staff at his Phoenix firm. ## Pricing - [Pricing](/pricing.md): Lighthouse Legal quotes pricing per firm. Book a demo or contact the team to get a price. ## Free audit - [Lighthouse Audit](https://www.lighthouselegal.ai/free/beacon.md): Find missed leads with a free, 2-week Lighthouse Audit of your intake calls. Get a report on response times, caller drop-offs, and gaps in after-hours coverage. - [Confident in your after-hours intake?](/free/intake-audit.md): We audit your after-hours intake free for 2 weeks: random calls, every call scored, benchmarks against Lighthouse customers, and what the misses likely cost you. ## About - [About our team](/about.md): Meet Ravi Jayanthi, Ryan Yannelli, and Frank Odom, the team behind Lighthouse Legal. Talk with us about AI phone intake and how it could work for your firm. ## Blog - [Blog](https://www.lighthouselegal.ai/blog.md): Notes on legal intake, case management integrations, and what we learn running an AI intake line for personal injury firms. - [After-hours intake for solo law firms](/blog/after-hours-intake-for-solo-law-firms.md): Learn when an after-hours answering service makes sense for your solo law firm, what to ask before signing up, and how to get help without being on call. - [Can clients reach you after hours?](/blog/can-clients-reach-you-after-hours.md): A real after-hours call to Chandler Conway shows what to look for in an answering service, from intake questions and data access to live tests and follow-up. - [Changes to Google Ads for Local Businesses](https://www.lighthouselegal.ai/blog/changes-to-google-ads-for-local-businesses.md): Google's Local Services Ads update can make missed calls billable. Learn what law firms should check in their ad schedules, phone coverage, and follow-up. - [How to customize Lighthouse to your firm](/blog/customize-lighthouse-to-your-firm.md): Choose what Lighthouse asks callers, set your business hours, and route calls to the right people at your firm. - [Future-Proof Case Management Systems: What to Look For](https://www.lighthouselegal.ai/blog/future-proof-case-management-systems.md): Four questions we ask before integrating with any legal case management platform - and how Clio, MyCase, and PracticePanther score on each. - [How to test AI answering with Lighthouse](/blog/how-to-test-ai-answering-with-lighthouse.md): Try AI phone answering at your law firm during Lighthouse's free two-week trial. Start with practice calls, then forward calls on selected nights. - [Use the Lighthouse MCP in ChatGPT or Claude](https://www.lighthouselegal.ai/blog/lighthouse-mcp-chatgpt-claude.md): Meet the Lighthouse MCP: ask your AI assistant about intake calls, read call transcripts, and review firm settings. Learn how to connect ChatGPT or Claude. - [From intake call to follow-up: Using the Lighthouse dashboard](/blog/using-the-lighthouse-dashboard.md): See live calls, read transcripts, review intake details, and plan follow-up in Lighthouse. A practical dashboard walkthrough for attorneys and law firm staff. - [Voice AI for law firms: how to choose a service](https://www.lighthouselegal.ai/blog/voice-ai-for-law-firms.md): Compare legal AI answering services by who takes the call, what staff receive, human backup and total cost. Follow one personal injury intake example. ## Learn - [Learning center](/learn.md): Practical guides to voice AI, phone intake and call review for law firms. Learn how Lighthouse fits your questions, routing choices and follow-up process. - [24 Hour Call Centers for Personal Injury Firms: A Guide](/learn/24-hour-call-centers.md): Learn how 24 hour call centers cover nights, weekends and holidays for personal injury firms, and how to test human and AI options fairly. - [How to set up 8x8 call forwarding](https://www.lighthouselegal.ai/learn/8x8-call-forwarding.md): Forward 8x8 Work calls to Lighthouse: turn on Always forward in the 8x8 Work app and enter +1 and your Lighthouse number. Steps to start, stop and test it. - [Acrobat vs Foxit: remove private details from PDFs](/learn/acrobat-vs-foxit-pdf-redaction.md): Compare Acrobat Pro and Foxit for removing private details from medical-record PDFs. Follow one example, apply the changes and check the saved copy. - [AI answering or call review?](/learn/ai-answering-vs-call-monitoring.md): Compare AI answering, call notes and call monitoring for law firms. See which problem each solves, what staff receive and how Lighthouse fits your workflow. - [What happens when a caller asks for a person?](https://www.lighthouselegal.ai/learn/ai-receptionist-human-backup.md): Follow one injury inquiry from an AI receptionist to a staff member. See what a warm transfer adds and how to plan follow-up when nobody answers. - [Why AI receptionists pause or talk over callers](/learn/ai-receptionist-pauses-and-interruptions.md): See how speech becomes text, an AI reply and spoken audio. Learn why AI receptionists pause or interrupt, and what your law firm should listen for. - [Should your law firm keep its phone menu?](https://www.lighthouselegal.ai/learn/ai-receptionists-vs-phone-menus.md): Decide whether to keep your law firm's phone menu, add AI answering, or use both. Follow an example call and test the setup before changing your phones. - [How to set up Aircall call forwarding](/learn/aircall-call-forwarding.md): Forward Aircall calls to Lighthouse with Forward to external number, then ask Aircall Support to remove the press-1 step. Steps for the app and the Dashboard. - [Answering Automated Service Guide for Injury Firms](https://www.lighthouselegal.ai/learn/answering-automated-service.md): Learn how an answering automated service answers calls, gathers PI intake details, routes callers, and what personal injury firms should test before choosing. - [How to set up AT&T call forwarding](/learn/att-call-forwarding.md): Forward AT&T wireless calls to Lighthouse: dial *21*, your 10-digit Lighthouse number and #, then tap Call. Dial #21# to stop. iPhone and Android steps too. - [Briefpoint vs. EsquireTek: who does the discovery work?](https://www.lighthouselegal.ai/learn/briefpoint-vs-esquiretek-discovery-work.md): Compare Briefpoint, EsquireTek Alpha and EsquireTek's discovery service. Use one sample case to see which work stays with your law firm. - [How to forward your firm's calls to Lighthouse](/learn/call-forwarding-setup.md): Keep your number and forward calls to the Lighthouse AI receptionist. Set up in three steps, with guides for 20 phone providers, from RingCentral to Verizon. - [Call forwarding and transfers with Lighthouse](https://www.lighthouselegal.ai/learn/call-forwarding-vs-call-transfers.md): Learn how calls reach Lighthouse and your team, where call details are saved, and how email updates and Clio notes fit your firm's phone setup. - [Call Handling Services for Personal Injury Firms](/learn/call-handling-services.md): Learn how call handling services work, what AI intake can do, and how personal injury firms can test routing, recording, and human handoffs. - [Call Screen Service for Personal Injury Firms](/learn/call-screen-service.md): A call screen service helps personal injury firms decide the next step on each inquiry, from useful facts to human review and transfer. - [Call transcripts versus intake records for law firms](https://www.lighthouselegal.ai/learn/call-transcripts-vs-intake-records.md): See how transcripts, summaries and intake fields help your firm decide which callers meet its criteria for follow-up, with a personal injury example. - [Casefleet vs. CaseMap+ AI for case timelines](/learn/casefleet-vs-casemap-ai-case-timelines.md): See how Casefleet and CaseMap+ AI turn case files into a timeline. Compare dates, source links, reports and plan limits with one personal injury example. - [How to change your business phone number on Google](https://www.lighthouselegal.ai/learn/change-business-phone-number-on-google.md): Update your Google Business Profile phone number, check the public listing, and find old numbers on your website and directories, with a law-firm example. - [How to check whether Google has indexed a page](/learn/check-google-page-indexing.md): Use Google Search Console to check a page, understand its indexing status, test the current version and decide what to do next, with a law-firm example. - [When to read a call transcript](https://www.lighthouselegal.ai/learn/checking-ai-call-transcripts.md): Start with the intake fields and AI summary. Learn when your law firm should read the transcript to clarify a detail or check the caller's exact words. - [How to set up Comcast call forwarding](/learn/comcast-call-forwarding.md): Forward Comcast Business Voice or Xfinity Voice calls to Lighthouse: dial *72, then your 10-digit Lighthouse number. Dial *73 to stop. Online steps included. - [How to set up Dialpad call forwarding](https://www.lighthouselegal.ai/learn/dialpad-call-forwarding.md): Forward your Dialpad Main Line to Lighthouse from Admin Settings: set No operator and route calls to your Lighthouse number. Steps to start, stop and test it. - [GoldFynch vs Lexbe: review case documents](/learn/goldfynch-vs-lexbe-document-review.md): Compare GoldFynch and Lexbe for searching case files, reviewing email attachments and preparing a document set to share. Use one small trial before buying. - [How to list your business on Google Maps](https://www.lighthouselegal.ai/learn/google-business-profile-for-pi-lawyers.md): Follow a step-by-step Google Maps setup guide, from checking for an existing listing to verification, with a personal injury firm as the example. - [How to create a Google review link](/learn/google-review-link.md): Copy your Google review link, check that it opens the right business, write a simple request, and save a QR code, with a law firm as the example. - [Can Google Voice forward calls to Lighthouse?](/learn/google-voice-call-forwarding.md): Google does not support forwarding Google Voice calls to an automated system such as Lighthouse. Check with Lighthouse first, and see how to turn it off. - [How to set up GoTo Connect call forwarding](https://www.lighthouselegal.ai/learn/goto-connect-call-forwarding.md): Forward a GoTo Connect extension to Lighthouse: dial *72, then your 10-digit Lighthouse number at the dial tone. Dial *73 to stop. Includes a test call. - [How to set up Grasshopper call forwarding](/learn/grasshopper-call-forwarding.md): Forward a Grasshopper extension to Lighthouse in the web app: add your Lighthouse number and connect calls as soon as they are answered. Start, stop and test. - [How much does an answering service cost?](https://www.lighthouselegal.ai/learn/how-much-does-an-answering-service-cost.md): Compare answering service prices using your call count, call length and busy months. See real plan examples and a quote sheet for your law firm. - [How to set up Intermedia Unite call forwarding](/learn/intermedia-unite-call-forwarding.md): Forward Intermedia Unite calls to Lighthouse: add your Lighthouse number in the Unite app, or set a call routing override for the main number in HostPilot. - [Is Call Recording Legal? Consent Rules Explained](https://www.lighthouselegal.ai/learn/is-call-recording-legal.md): Is call recording legal? Usually yes with consent, but state laws differ. Learn one-party vs all-party rules, AI disclosure duties, and compliance steps. - [Choosing who receives your firm's calls](/learn/law-firm-call-routing.md): Plan who takes new intake, billing and existing-client calls during the day and after hours. Set Lighthouse contacts and make a clear callback plan. - [How to send Lighthouse call notes to Clio](/learn/lighthouse-call-notes-in-clio.md): Connect Lighthouse to Clio Manage, choose which calls to sync, then find and check the contact note. Follow an example from the call to staff review. - [Lighthouse vs Clerx for personal injury intake](https://www.lighthouselegal.ai/learn/lighthouse-vs-clerx.md): Compare Lighthouse and Clerx for personal injury intake. See how firm-specific questions, staff transfers and hands-on setup fit your intake process. - [Lighthouse vs Smith.ai for personal injury intake](/learn/lighthouse-vs-smith-ai.md): Compare Lighthouse and Smith.ai on intake questions, call transfers, Spanish-language records and pricing. Use a short call test to choose for your firm. - [How to prepare your Local Services Ads documents](https://www.lighthouselegal.ai/learn/local-services-ads-documents.md): Prepare your law firm's Google Local Services Ads documents, from lawyer details and profile access to insurance checks, uploads and review. - [How to set up Microsoft Teams call forwarding](/learn/microsoft-teams-call-forwarding.md): Forward Microsoft Teams Phone calls to Lighthouse: in Settings > Calls, turn on call forwarding to a new number. Steps for the desktop app, web and mobile app. - [How to set up net2phone call forwarding](https://www.lighthouselegal.ai/learn/net2phone-call-forwarding.md): Forward net2phone calls to Lighthouse with 24/7 Forward Only forwarding in the net2phone app or Sync. Turn Call Screening off so Lighthouse can answer. - [How to set up Nextiva call forwarding](/learn/nextiva-call-forwarding.md): Forward a Nextiva line to Lighthouse: dial *72, enter your Lighthouse number and press #. Dial *73 to stop. Includes NextivaONE app steps and how to test it. - [How to set up Ooma Office call forwarding](https://www.lighthouselegal.ai/learn/ooma-office-call-forwarding.md): Forward an Ooma Office extension to Lighthouse: dial *72 and your Lighthouse number, or use the End User Portal. Keep Require key press on answer clear. - [Choosing personal injury intake questions](/learn/personal-injury-intake-questions.md): Choose personal injury intake questions that help your firm decide who to call back. Learn which Lighthouse fields to require, make optional or leave out. - [How to set up Quo call forwarding](https://www.lighthouselegal.ai/learn/quo-call-forwarding.md): Forward a Quo (formerly OpenPhone) business number to Lighthouse with a Forward all calls call flow in the Quo web or desktop app. Steps to turn it on and off. - [Remote Call Forwarding Att: Set It Up in 2026](/learn/remote-call-forwarding-att.md): Learn how to set up remote call forwarding att on home, digital, and wireless lines, with test steps and quick fixes. - [How to set up RingCentral call forwarding](/learn/ringcentral-call-forwarding.md): Forward RingCentral calls to Lighthouse in the RingCentral app: turn on Forward all calls and add your Lighthouse number. Steps to start, stop and test. - [How to set up Spectrum call forwarding](https://www.lighthouselegal.ai/learn/spectrum-call-forwarding.md): Forward Spectrum Business Voice or Spectrum Mobile calls to Lighthouse: dial *72 and your 10-digit Lighthouse number. Dial *73 to stop. Online steps included. - [How to set up T-Mobile call forwarding](/learn/t-mobile-call-forwarding.md): Forward T-Mobile calls to Lighthouse: dial **21*1, your 10-digit Lighthouse number and #, then tap Call. Dial ##21# to stop. Includes iPhone and Android steps. - [How to set up Verizon call forwarding](https://www.lighthouselegal.ai/learn/verizon-call-forwarding.md): Forward Verizon Wireless calls to Lighthouse: dial *72 and your 10-digit Lighthouse number, then tap Call. Dial *73 to stop. Includes iPhone and Android steps. - [How to set up Vonage call forwarding](/learn/vonage-call-forwarding.md): Forward Vonage Business calls to Lighthouse: select Forward All Calls, enter your Lighthouse number and pick Originating Caller ID. App, desktop and web steps. - [What Is Legal Intake? a Plain-English Guide for PI Firms](https://www.lighthouselegal.ai/learn/what-is-legal-intake.md): What is legal intake? Learn how law firms receive, screen and route prospective clients, what personal injury firms collect, and where AI fits. - [How to set up Zoom Phone call forwarding](/learn/zoom-phone-call-forwarding.md): Forward a Zoom Phone number to Lighthouse in the Zoom web portal: add your Lighthouse number to Call Handling for business and closed hours. Start and stop. ## Referrals - [Refer a firm](/referrals.md): Introduce a law firm to Lighthouse. If your referral becomes a paying customer, you and the referred customer each receive two months free. ## Optional - [Cookie Policy](https://www.lighthouselegal.ai/cookies.md): Which storage Lighthouse Legal uses, what optional measurement can load after consent, how long choices last, and how to change them. - [Privacy Policy](/privacy.md): How Lighthouse Legal handles website data, connected assistant requests, intake records, service providers, retention, access controls, and privacy requests. - [SMS Terms](/sms-terms.md): Lighthouse Legal text messaging program terms, including separate consent choices, message types, frequency, charges, opt-out instructions, and privacy. - [Terms of Service](https://www.lighthouselegal.ai/terms.md): Terms for Lighthouse Legal's AI-enabled Product, subscriptions, acceptable use, customer data, communications, liability, and dispute resolution.